How to Raise a Complaint with Reporteroldest Tree Service
Last updated: October 2026
We want every homeowner who reaches Reporteroldest Tree Service to be treated fairly and honestly. If something went wrong, tell us. This page shows how to make a complaint and what happens next. It is a general template and is not legal advice.
What You Can Tell Us About
You can contact us about:
- How your call or contact with Reporteroldest Tree Service went
- How your personal information was handled
- Anything on this website that looks unclear or wrong
- The behavior of a provider we connected you with
If the Problem Is a Provider
Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If you have trouble with tree work on your property, the usual first step is to raise it with the provider directly and keep a written record.
We still want to hear about it. Feedback on providers helps keep our network honest, and providers who often fall short may be removed. Please keep in mind that Reporteroldest Tree Service cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.
Sending Your Complaint
Email us at contact@reporteroldest.garden and include:
- Your name and how to reach you
- The date you contacted us or the provider
- The phone number you called or the form you used, if you remember
- The provider's name, if you know it
- A clear account of what happened and what outcome you hope for
After You Write
We will confirm we received your complaint by email, usually within a few business days. Then we look into what happened. That may include talking to the provider. Afterward, we reply with what we found and any steps we are taking.
Still Not Happy?
If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. If the issue involves a licensed contractor, your state or local licensing office may be able to help too.
Contact
Email: contact@reporteroldest.garden
Reach a local provider
Questions about a tree, a stump or storm damage? Request a callback or send a request, and we will point you to a local provider in our network.
No obligation